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  • Custom Fields

    We are trying to implement custom fields so people can specify who they want to give a donation in honor of. We use the following items we got from you:

    <inputname="FieldName" type="hidden" maxlength="20" size="40" value="In Honor Of:"/>In Honor Of:
    <inputname="FieldValue" type="text" maxlength="50" size="25" />


    everything goes through successfully when using the following link:

    http://70.57.77.121/CPITest/Contribute.php

    But the email that goes out to click and pledge comes to them all messed up see the email below notifying them of a donation:



    Could not deliver message to the following recipient(s):

    Failed Recipient: [email protected]
    Reason: Remote host said: 550 unknown user

    -- The header and top 20 lines of the message follows --

    Received: from paas1.cloud.smtp.clickandpledge.net (iaas1.cloud.clickandpledge.com [10.119.248.167]) by notify.clickandpledge.com with SMTP;
    Thu, 17 Feb 2011 23:39:41 -0500
    Received: from PaaS1 ([10.119.249.221]) by paas1.cloud.smtp.clickandpledge.net with Microsoft SMTPSVC(7.0.6002.18222);
    Thu, 17 Feb 2011 23:39:41 -0500
    MIME-Version: 1.0
    From: =?utf-8?B?Q2xlYXIgUGF0aCBJbnRlcm5hdGlvbmFs?= <[email protected]>
    To: [email protected]
    Reply-To: "Clear Path International" <[email protected]>
    Date: 17 Feb 2011 23:39:41 -0500
    Subject: ***Test Mode Transaction***Receipt [$35.00] By: John Smith
    [[email protected]]
    Content-Type: multipart/mixed; boundary=--boundary_0_2a6ff9b5-210f-4795-8fbf-76bb1d04ae6c
    Return-Path: [email protected]
    Message-ID: <[email protected] andpledge.net>
    X-OriginalArrivalTime: 18 Feb 2011 04:39:41.0758 (UTC) FILETIME=[DBBDCDE0:01CBCF25]


    ----boundary_0_2a6ff9b5-210f-4795-8fbf-76bb1d04ae6c
    Content-Type: text/html; charset=us-ascii
    Content-Transfer-Encoding: quoted-printable

    <html>=0D=0A<head>=0D=0A<title></title>=0D=0A<META http-equiv=3D"Content-Type"=
    content=3D"text/html; charset=3Dutf-8"></head>=0D=0A<body bgcolor=3D"#ffffff"=
    style=3D"margin:0px;padding: 0px;">=0D=0A<table width=3D"100%" border=3D"0"=
    cellpadding=3D"0" cellspacing=3D"0" bgcolor=3D"ffffff">=0D=0A<tr><td align=3D"center">=
    =0D=0A<div style=3D"font-family:Arial, Helvetica, sans-serif; font-size:=
    8pt; line-height:13pt;">=0D=0A<div align=3Dleft style=3D"width: 680px;=
    margin: 20px auto 4px; padding: 70px 25px 40px 25px; background:#ffffff;=
    border:8px solid #666666;">=0D=0A<h3 style=3D"font-family:'Times New Roman',=
    Times, serif; font-size:18pt; color:#333333; width: 100%; display:block;=
    border-bottom:1px solid #cccccc; padding-bottom:4px;">=0D=0A<span style=3D"font-family:Arial,=
    Helvetica, sans-serif;font-weight:normal;font-size:7pt;text-align:right;margin:0px;padding:0px;float:right;wid th:300px;color:#999999;display:block;">Powered=
    by Click & Pledge | clickandpledge.com</span>=0D=0AReceipt <font color=3D"red">***Test=
    Mode Transaction***</font></h3>=0D=0A<div style=3D"width: 65%;padding:=
    10px; color:#FF8484; border: 1px solid #FF8484"> <strong style=3D"font-family:'Times=
    New Roman', Times, serif; font-size: 14pt;">Important! <font color=3D"red">***Test=


  • #2
    Jeff,

    Do you get a copy of the receipt? Is that messed up also? The email you receive as the organization is the EXACT email that is emailed to the donor. You can also retrieve the exact same email through the admin - we simply store the entire email in the database.

    We also receive a copy of all receipts in our archival system. If you send me the order # I can look up the receipt and see if there is anything wrong.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      I have been using this but it seems to get cut off after 33 characters. Is there a way to increase this amount?

      Comment


      • #4
        Jeff,

        We had a meeting about this today and we decided to expand the field size to 250 characters in the next release due out in May.

        Hope 250 characters is good.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          May release date

          Can you please tell me when this May release with this change will be available?

          Comment


          • #6
            The update is scheduled for early next week- high probability on Monday May 16.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Release 1.15 addressing the character limit for custom questions.

              We just released the update for the changes you requested.

              https://manual.clickandpledge.com/Fo...stom_Questions

              The limits have changed to the following:
              • FieledName: 200 characters (originally 20)
              • FieldValue: 500 characters (originally 50)

              Release note: http://forums.clickandpledge.com/showthread.php?365-Release-1.15-Change-of-custom-question-character-limit
              Regards,
              Click & Pledge Support Department

              On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

              Join us @ the educational webinars: https://clickandpledge.com/webinars/
              Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
              Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

              Comment

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