Hi!
I was trying to add EFT payment on my VisualPage donation form in this manner:
<label for="AccountType">Account Type:</label>
<select name="AccountType">
<option>CheckingAccount</option>
<option>SavingsAccount</option>
</select>
<label for="NameOnAccount">Name on Account:</label><input name="NameOnAccount" type="text" maxlength="100" size="20" value="" />
<label for="RoutingNumber">Routing Number:</label><input name="RoutingNumber" type="text" maxlength="9" size="20" value="" />
<label for="AccountNumber">Account Number:</label><input name="AccountNumber" type="text" maxlength="17" size="20" value="" />
However, when a payment attempt was made, I got "Invalid RoutingNumber" or "Invalid Check Number".
Are there any logs in Salesforce or Click and Pledge that I can dig into to see what went wrong? Currently, with just these error messages, I am not sure whether the errors are really due to 1) erroneous routing/check number, 2) coding error in the form, 3) Salesforce and CNP not set up correctly.
Does any one know how to troubleshoot EFT payment? Where to see error logs?
Thanks!
I was trying to add EFT payment on my VisualPage donation form in this manner:
<label for="AccountType">Account Type:</label>
<select name="AccountType">
<option>CheckingAccount</option>
<option>SavingsAccount</option>
</select>
<label for="NameOnAccount">Name on Account:</label><input name="NameOnAccount" type="text" maxlength="100" size="20" value="" />
<label for="RoutingNumber">Routing Number:</label><input name="RoutingNumber" type="text" maxlength="9" size="20" value="" />
<label for="AccountNumber">Account Number:</label><input name="AccountNumber" type="text" maxlength="17" size="20" value="" />
However, when a payment attempt was made, I got "Invalid RoutingNumber" or "Invalid Check Number".
Are there any logs in Salesforce or Click and Pledge that I can dig into to see what went wrong? Currently, with just these error messages, I am not sure whether the errors are really due to 1) erroneous routing/check number, 2) coding error in the form, 3) Salesforce and CNP not set up correctly.
Does any one know how to troubleshoot EFT payment? Where to see error logs?
Thanks!
Comment