Announcement

Collapse
No announcement yet.

Yikes! I linked to "http" and not "https"! Can I tell who tried to donate?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Yikes! I linked to "http" and not "https"! Can I tell who tried to donate?

    Hi C&P,

    A client of mine recently sent out two recent Constant Contact messages that did not have the secure" https" prefix only "http". As a result, you could click through into our FaaS form and attempt to donate, but once you hit submit you received an error message. It should be fixed going forwards, but I want to know if Click and Pledge can help me identify anyone who tried but ultimately was not allowed to donate?

    All the best,

    Bill

  • #2
    Good day!

    Per PCI mandates we block any communication that is not over SSL. Nothing can possibly post and we don't accept any communication - if we do we will compromise the security of the card holder.

    So the answer to your question is, unfortunately NO. We do not have any record as the API simply refuses connection.

    I wish we could be of more help.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi C&P Support,

      Thanks for the quick reply! I figured that was the case, but I wanted to double check before I passed that along.

      Thanks again,

      Bill

      Comment

      Working...
      X