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Support Request: Faas Form returning Error response

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  • Support Request: Faas Form returning Error response

    Hey Click & Pledge team,

    We've got a page of forms, for staging purposes, here on our s3 hosting, that seem to be returning the Error response when filled out.

    Each form is separated out into sections. The one I tested is at the bottom, ORG MEM 225.

    I'm using the test CC information, and the form is in test mode. The URL is also whitelisted in our Click & Pledge portal.

    Any ideas?

  • #2
    Good day Chris,

    Would you please post the error URL. When we post back to the error page the URL includes the reason. If we can see the URL we can figure out what is going on.
    Regards,
    Click & Pledge Support Department

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    Comment


    • #3
      Here is the response URL I get:

      http://wisconsinbikefed.org/error/?e...Dg3OQ==&RefID=

      It displays the the Error page URL specified in the form.

      Comment


      • #4
        Good day!

        If you look at the URL it is telling you what is wrong:

        HTML Code:
        http://wisconsinbikefed.org/error/?err=Error%2520:%2520URL%2520restriction%2520violation&hashresponse=ZGEzOWEzZWU1ZTZiNGJkMzI1NWJmZWY5NTYwMTg5MGFmZDg3OQ==&RefID=
        Look at:

        err=Error%2520:%2520URL%2520restriction%2520violat ion

        Remove the encoding:

        error = URL restriction violation

        This tells me that you have activated URL restriction in the API setting mandating that the form should ONLY respond to a set URL which is NOT what you are using.

        Reviewing your account:
        Click image for larger version

Name:	2014-09-03_11-02-27.jpg
Views:	1
Size:	25.1 KB
ID:	15520

        The instructions state that the listing should be the URL not the http://

        your site should be wisconsinbikfed.org

        I see this in your list- has that been changed since you posted? What you have should work. Please remove any mention of http:// in the list.

        Let me know if you still have issues.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          So, if I wanted to whitelist that AWS page, I would just remove the http://? As in, bfw-1.s3-website-us-easte-1.amazonaws.com?

          Comment


          • #6
            Good day!

            Yes- I strongly recommend that you first finish your development without any restrictions. Test it make sure all is working.

            Once the form is ready for production then add the domain to the whitelist.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

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