SKU won't pass

[[email protected]]

My donation form is not passing the SKU Information into Salesforce. Any
idea why?

https://www.world-affairs.org/get-involved/donations-2/

Salesforce.com Organization ID00Dd0000000hfSN

[CnP.Support]

Good day!

Do you have an order number that we can check? The form seems to be OK.

[[email protected]]

1512171235038663293

[CnP.Support]

Aha!

See below:




The family has to have the same suffix. If your ItemName does not have a suffix then the SKU cannot have it either.

The idea of ItemName1, Quantity1, etc. is to help with multiple items. We recommend that you always add 1 to the end of all elements even if you have only one item. This will help with future expansion if needed.

See the manual: http://manual.clickandpledge.com/For...ct_Information

If you review the examples you will see that the family stays together.

in your case you have ItemName, Quantity, UnitDeductible, SKU1

The 1 at the end of the SKU makes it a separate family. If you don't want to add 1 to the end of your other fields then remove 1 at the end of SKU.

Try it and let us know.

[[email protected]]

That's it! thanks!