Announcement

Collapse
No announcement yet.

Adding Cover the processing fee checkbox to donation form

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Adding Cover the processing fee checkbox to donation form

    Our donate page is built in VisualForce: https://imeq.secure.force.com/donate

    We'd like to add a checkbox to our donation form that says, "I want to pay the 3% processing fee so this charity gets the full donation amount above."

    Is there support in your system for this? How do we implement this?

  • #2
    Our donate page is built in VisualForce: https://imeq.secure.force.com/donate

    We'd like to add a checkbox to our donation form that says, "I want to pay the 3% processing fee so this charity gets the full donation amount above."

    Is there support in the system for this, or a form example I can look at?

    Thanks.

    Comment


    • #3
      Good day!

      You may use a JavaScript or an additional field in your form for the service fee. The FaaS processor processed anything you post to it and will process it as a line item. While you can do this please note that you will be in violation of Visa & MasterCard rules. Card companies do not approve of adding surcharge (discouraging use of cards) and as such may close your account. This is not a Click & Pledge feature or procedure / policy but one that credit card companies mandate.

      While it is easy to request this from the donor one may simply consider it as cost of doing business such as rent, water bill, etc. The thought process in the industry is a negative image is being presented. If the card holder choose to send you a check you have lost that immediacy where they donate because it is easy. Asking them to write a check and mail it may result in more loss of revenue.

      It is up to you but something we do not recommend. Our API processes any items posted to it and you may post to us the service fee as a line item.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment


      • #4
        Got it. Thank you very much!

        Comment


        • #5
          Good day @GabrielLee,

          We reviewed your account & realized you are not currently at the latest release. if you want us to update your account please grant us login access for a week and we will update you to all the latest releases.

          Just let us know.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment

          Working...
          X