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Customer questions that are radio fields in the form

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  • bigpinkbug
    replied
    Hello, I have an error that is occurring at the moment with the code and the last three options in Purpose of this Donation is not coming into the xml data.

    from the code above, One-Time Donations, Join Randall Museum Friends and Year-End Donation is not showing up in the xml data with a custom question direction.

    We are recommending removal of the following code change <input name=“FieldName5” type=“hidden” value=“Purpose of this Donation” />”

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    The issue is that you have listed FieldName but no FieldValue.

    Please see the manual at: http://manual.clickandpledge.com/For...ustom_Question

    Your code is as shown below:

    HTML Code:
    <input name="FieldName5" type="hidden" value="Purpose of this Donation" /></p>
    <div id="Purpose">
    <div class="colb">
    <input type="radio" value="Membership Renewal" name="Doantion Purpose"><label>Membership Renewal</label></div>
    <div class="colb">
    <input type="radio" value="One-Time Donations" name="Doantion Purpose"><label>One-Time Donation</label></div><p></p>
    <div class="colb">
    <input type="radio" value="Join Randall Museum Friends" name="Doantion Purpose"><label>Join Randall Museum Friends</label></div>
    <div class="colb">
    <input type="radio" value="Year-end Donation" name="Doantion Purpose"><label>Year-end Donation</label></div></p>
    As is shown above the FieldName5 has no corresponding FieldValue5.

    In the above case the proper syntax is for the name="Donation Purpose" to be changed to name="FieldValue5"

    Hope that answers the question.

    Leave a comment:


  • bigpinkbug
    replied
    The donation items need to stay the same, the donation section options listed below need to appear in the custom questions in order to map to a pick list in SFDC.

    They have to select one of the radio button below for
    1) Membership Renewal
    2) One-Time Donation
    3) Join Randall Museum Friends
    4) Year-end donation

    Please let me know if this is possible.

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    The following is your form:

    Click image for larger version

Name:	2015-10-06_14-35-21.jpg
Views:	21
Size:	130.7 KB
ID:	19635

    The above should post to Salesforce with item name "Donation" as set in line 455 by ItemName value= "Donation"

    If this is not what you are seeing please grant us login access to your Salesforce so we can review the C&P Data.

    The above should work.

    Leave a comment:


  • bigpinkbug
    replied
    yes, its in the link "https://www.randallmuseum.org/donate/" The section of the form is called Donation Information. The radio buttons that show up there are not coming into the xml data.

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    ItemName is what posts to Salesforce as item name.

    Do you have a form for us to review?

    Leave a comment:


  • Customer questions that are radio fields in the form

    I have a faas form that has radio button options on where we want our purpose of the donation. I need that information to go in the xml data and it is not at the moment. What should my code look like to make this happen.

    I have attached the code below
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