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  • Blocked?

    Hi. I'm having some issues posting to some Click and Pledge accounts via the FAAS API. I was able to successfully post earlier in the day yesterday, and am afraid that our server may have been blocked due to too many test posts.


    When posting, we only receive a response of "decline." Earlier in the day when we received a "decline" response, we were able to see the full xml of the declined response in the "data" tab of Salesforce. Now we are receiving nothing.



    I'd also like to know what Click and Pledge's rate limiting and ip blocking policies are. We are batching posts from a single web server, and want to make sure that this isn't going to be an issue.



    Thanks!

  • #2
    Good day!

    In case of FRAUD we don't post the xml to Salesforce. If a site comes under attack you may simply run out of API calls because of blocked attempts.

    Please let us know if we can be of any more assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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