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Help with transaction error page

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  • Help with transaction error page

    We have implemented our form page ( using the same URL for the main form and for the error page URL so that we can display an error message and allow the donor to try again. The error message is passed in the URL, so we display that message at the top of the page. However, all of the data typed into the form is gone when it reloads. Is there a way to retrieve the information so the donor doesn't have to retype everything?

  • #2
    Good day!

    When the form is posted to the FaaS service and a response is sent back there are 2 options for the post back:

    Postback Method:

    The default method for post back is GET which sends the authorization information via the URL. When using the POST method all values posted to the form are posted back using the POST method. In your code you can read the variables that are posted back using Get Form - depending on the language you are using.

    I hope that helps.

    Please let us know if we can be of any further assistance.
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    • #3
      Thanks. I'll forward this to my web developer.