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URGENT! We've set-up our donation page, but can't process transactions...

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  • URGENT! We've set-up our donation page, but can't process transactions...

    Hello Everyone,

    We've recently set-up a donation page for our web-site, but whenever we try to charge a donation, we get this error: "the the basket is empty." We wrote-in to a Click & Pledge forum, were told the following:

    This happens when ItemName is empty or Quantity is 0.

    In reviewing your form I don't see the field for ItemName which should be a hidden field based on your design.

    Please follow the manual and the fields that are marked as mandatory: http://manual.clickandpledge.com/For...ct_Information


    So...we did all that, but now we're getting a new error message that says: "The 'urn:APISchema.xsd:Quantity' element is invalid - The value '11111111' is invalid according to its datatype 'Long' - The MaxInclusive constraint failed."

    What do we do?!

    Thank you,

    -Andy-

  • #2
    Hi Andy,

    is this a double post? I believe I just answered a similar question: http://forums.clickandpledge.com/showthread.php?t=1481
    Regards,
    Click & Pledge Support Department

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