I'm not seeing any info relative to discovering why transactions are not going through from the merchant account perspective.
A certain number of our donation submissions get an Uh-oh page following form submission. Is there a part of the click and pledge back end which will give us a more detailed explanation of what went wrong in past transactions? Better yet, is there a way to use error responses to alert users of improper syntax so that they can fix it themselves and achieve a successful pledge?
http://inspirationcampaign.com
A certain number of our donation submissions get an Uh-oh page following form submission. Is there a part of the click and pledge back end which will give us a more detailed explanation of what went wrong in past transactions? Better yet, is there a way to use error responses to alert users of improper syntax so that they can fix it themselves and achieve a successful pledge?
http://inspirationcampaign.com
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