Announcement

Collapse
No announcement yet.

FaaS error after API activation

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • CnP.Support
    replied
    Remove domain restrictions

    Hi;

    We found a bug in the FaaS and will have an update tomorrow. Please login to the administrative system > Account Info > API and remove the domain restrictions.

    The FaaS will work fine. When in test mode we don't test against the domain restrictions since we allow developers to work in a test environment. The domain restrictions will apply when the transaction is in the live mode.

    Make sure to include the CheckOutPageID as it is a required field.

    Please let us know the outcome once you have tested it with no restrictions applied.

    Leave a comment:


  • CnP.Support
    replied
    CheckOutPageID is required

    The CheckOutPageID field is a required field so you can't comment it.

    We have to test your page but would like to ask that you remove the domain restriction from your administrative system. You have added:

    https://ssl30.chi.us.securedata.net/...l_donation.asp

    Please remove it so we can test it.

    There are many javascripts in your page so we can't move the page to our servers for testing.

    Have you tested one of our examples on your server with your information?

    I am going to email you a sample code to put on your site. I like to see the URL so we can test the sample. We will then try to debug your code and figure out what is going on.

    Sorry for the inconvenience but all your Javascripts it is hard to debug the HTML.

    Leave a comment:


  • bmoyer
    replied
    Also, I just removed the CheckOutPageID field altogether and still received an error

    Leave a comment:


  • bmoyer
    replied
    unfortunately, no, it still does not work. I haven't done anything to the shipping fields, so maybe I'll try that?

    Leave a comment:


  • CnP.Support
    replied
    CheckOutPageID added

    I just checked your site and realized that you have added the CheckOutPageID. Is the form working now?

    I like to test the form but want to know if it is OK before I test it with a real credit card.

    Please let me know so we can test it.

    Leave a comment:


  • CnP.Support
    replied
    Shipping info

    A few notes about the source code I reviewed.

    The shipping information is not required. I see in your comments you have stated they are required. Have you had problem when it was not included?

    The tracker point in my last post was about this hidden field:

    <input name="Tracker" type="hidden" maxlength="50" size="50" value="General Donations" />

    I am sure you have thought about this but the tracker can be set dynamically. So if you do a mail campaign you can easily include a tracker in the URL to the donation field and update the tracker field with the variable passed through the URL. You can download reports for the CheckoutPageID and either filter the tracker name or see the trackers in the report.

    Let me know about the Shipping.. we are researching to see if there is an issue with it. I don't see any problem with it in a simple test- I did not include shipping & it worked.

    https://www.clickandpledge.com/devel...s/example/001/

    the above example does not have shipping address info.

    Leave a comment:


  • CnP.Support
    replied
    CheckoutPageID

    Hi;

    I reviewed your source and checked your account.

    <input name="CheckOutPageID" type="hidden" maxlength="10" size="30" value="" />

    the above hidden node points to a blank CheckoutPageID. It is an optional field but if included it can't be blank. Either remove the hidden field or add a CheckOutPageID (WID).

    Adding a checkout page will help you a great deal. It is optional but if you add it you can easily set up checkout message, notification emails, and all other receipt settings in the checkout page.

    for example you can set up: 28411 which is one of your pages.

    Also..

    to track donations from this page you can add the tracker node - call it whatever you want and in the reporting section you can download all donations from this page with this tracker.

    Of course you can also set up a checkout page just for this page and download the reports for this page.

    There are many options available to you. Set the CheckoutPageID and let me know if it works.

    Leave a comment:


  • bmoyer
    replied
    yes - it is here: https://ssl30.chi.us.securedata.net/...l_donation.asp

    Leave a comment:


  • CnP.Support
    replied
    Secure page?

    Hi;

    Is your form hosted on a secure site? In test mode we allow for connection with http:// but when in live mode it has to be https:// - only port 443 is allowed.

    Please verify and let us know.

    Leave a comment:


  • bmoyer
    started a topic FaaS error after API activation

    FaaS error after API activation

    I am using FaaS and when I submit the form, I get err=Operation%20does%20not%20allowed.

    This was working yesterday in "test" mode.

    The dollar amount I am sending is only $1.00 (could that be the problem?) (I am sending as just the number 1)
Working...
X