Announcement

Collapse
No announcement yet.

Also having issues with WordPress editor with update to Click&Pledge Connect

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Also having issues with WordPress editor with update to Click&Pledge Connect

    We recently updated Click&Pledge Connect from version 2.1909 to 2.192000103-WP5.3.1, and we could not tab between the text editor and the visual editor on pages or posts. Also, the visual editor page was blank even though there was content on the pages. (We are using the Classic Editor plugin rather than the WP Gutenberg editor for this website.)

    We rolled the plugin back to previous versions, one at a time, and the issues did not go away until we were back to version 2.1909.

    Here is a list of other plugins on the site and the WP, PHP, and active theme/skin versions:
    Classic Editor 1.5
    Click & Pledge Connect 2.1909
    Column Shortcode 1.0
    Display PHP Version 1.5
    Display Posts 3.0.2
    Flickr Album Gallery 2.1.2
    Flickr Set Slideshows 0.9
    FreeCharity.org.uk WordPress Petition 2.3.5
    Go - Responsive Portfolio for WP 1.6.2
    Gravity Forms 2.4.16
    Gravity Forms Click & Pledge 3.700.009
    Gravity Forms Engage Add-On 1.1.0
    Gravity Forms Salsa Add-On 1.0.5
    Health Check & Troubleshooting 1.4.2
    HTML5 Slideshow Presentations 1.0.7
    Image Caption Hover 10.3.9
    Image Widget 4.4.7
    Imagify 1.9.8.1
    Jetpack by WordPress.com 8.0
    ManageWP Worker 4.9.2
    MetaSlider 3.15.3
    MetaSlider - Pro Add-on Pack 2.13.2
    Post Types Order 1.9.4.2
    Posts by Tag 3.2.1
    Search Exclude 1.2.5
    Seoslides 1.7.0
    Simple 301 Redirects 1.0.7
    Simple Calendar 3.1.22
    Simple Custom Post Order 2.4.7
    SlideShare 1.9.2
    Slideshow Gallery 1.6.11
    SpeakUp! Email Petitions 2.4.2
    UberMenu 3 - The Ultimate WordPress Mega Menu 3.1.0.1
    Video User Manuals 2.5.8.1
    WP Fastest Cache 0.9.0.1
    WP Rollback 1.7.0
    WP Video Lightbox 1.8.8
    WPS Hide Login 1.5.4.2
    Yoast SEO 12.8

    WordPress 5.3.2
    PHP 7.0.25
    Thesis 2.3 with Classic Responsive Skin 1.4

    Please let me know if there any known conflicts between Click&Pledge Connect and any of the plugins or theme listed above.


    Thanks!


  • #2
    Good day @MelindaWells

    Sorry for the inconvenience. We are working on it and hopefully, the compatible version will be out in the next two days. We will keep you update once we release the update.
    Last edited by CnP.Support.AM; 01-13-2020, 02:22 AM.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      PS: our developers would like to review and install the update in your instance and test it to make sure everything works fine before we release it to the public. Would you please share the FTP details by submitting a support ticket at https://support.clickandpledge.com/s/ with FTP and admin login details as well as the website URL. Include the link to this post in the ticket for reference.

      Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment


      • #4
        Looking forward to hearing back from you.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

        Working...
        X