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  • Word Press Conn

    We're attempting to embed a donation page and when we try entering our accont number and our GUID, the word press plugin canít find our account. We made sure we had the right account number and GUID number and attempted to make the connection multiple times but it will not work. We recieved an error that you can review on the attached screenshot.

    Thanks so much for your assistance.

    Tory



  • #2
    Good day @[email protected]

    Please try now and let us know if you find any issues.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hello and good day,

      The folks in our communication department tried to do this again and they were not able to get this connector app thing to work. When they turned the connector on the only information that passed through to our website were the headers for the page we are trying to embed. So a connection of sorts is happening but obiviously the majority of information is being left behind over on teh click and peldge server. Can you or somoen else cpntact us at United South End Settlements? Could we do a screen share or chat on the phone about this?

      Comment


      • #4
        Good day @[email protected]

        Please see whether the URL of the donation page includes the httpS://.

        However, please submit a support ticket at http://help.clickandpledge.com with admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference.

        Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.

        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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