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  • Connect Plugin - checkorigin error

    We added the Connect plugin to our Wordpress site. All setup steps seemed to complete successfully. When the form actually tries to render on the page, it shows only the form's header logo and an error is thrown related to the checkOrigin setting. Part of the error message says: "This error can be disabled by setting the checkOrigin: false option or by providing of array of trusted domains." This issue occurs when we use the shortcode and also when we use the embed code.

    How is this CnP_inlineiframe/iframeResizer/checkOrigin issue resolved?

    More of the error dump is here:

    Error: Unexpected message received from: https://connect.clickandpledge.com for CnP_inlineiframe. Message was: [iFrameSizer]CnP_inlineiframe:3223:625:init. This error can be disabled by setting the checkOrigin: false option or by providing of array of trusted domains. iframeResizer.js:217:10

    [iFrameSizer][Host page: iFrameResizer0] IFrame has not responded within 5 seconds. Check iFrameResizer.contentWindow.js has been loaded in iFrame. This message can be ingored if everything is working, or you can set the warningTimeout option to a higher value or zero to suppress this warning. iframeResizer.js:132:3

    [iFrameSizer][Host page: fb_xdm_frame_http] IFrame has not responded within 5 seconds. Check iFrameResizer.contentWindow.js has been loaded in iFrame. This message can be ingored if everything is working, or you can set the warningTimeout option to a higher value or zero to suppress this warning. iframeResizer.js:132:3

    [iFrameSizer][Host page: fb_xdm_frame_https] IFrame has not responded within 5 seconds. Check iFrameResizer.contentWindow.js has been loaded in iFrame. This message can be ingored if everything is working, or you can set the warningTimeout option to a higher value or zero to suppress this warning. iframeResizer.js:132:3

    [iFrameSizer][Host page: iFrameResizer0] IFrame has not responded within 5 seconds. Check iFrameResizer.contentWindow.js has been loaded in iFrame. This message can be ingored if everything is working, or you can set the warningTimeout option to a higher value or zero to suppress this warning. iframeResizer.js:132:3

  • #2
    Good day @SherryL

    Would you please share the form URL so that we can review it?

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      The shortcode version is here: http://ath.bluesym1.work/about-us/ , The script version is here: http://ath.bluesym1.work/get-involved/ . See attached screenshots. This morning, the first time I visited the script version, it looked like it was rendering correctly but it is not working now. We are getting the same error as described.
      Click image for larger version

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      Attached Files

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      • #4
        Good day @SherryL

        Please note that our origin will allow only with httpS://. Please include the https:// in the URL and it will resolve the issue.

        Please check and let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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