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  • CnP.Support.AM
    replied
    Good day @blatka

    We have released the update which addressed the above issue.

    Download: https://wordpress.org/plugins/woocom...ledge-gateway/

    Manual: https://support.clickandpledge.com/s...le/WooCommerce

    Please update it and let us know if you find any issues.

    Leave a comment:


  • CnP.Support.AM
    replied
    Ah, no problem. By the time you realized, we already reviewed it so may change the password.

    Leave a comment:


  • blatka
    replied
    @CnP.Support.AM apologies but I saw an unexpected login and changed the admin password - but switched it back once I realized it was you!

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day blatka

    Thank you for sharing the details. We reviewed and identified the issue. We are working on it and will update you shortly.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @blatka

    Please submit a support ticket at https://support.clickandpledge.com/s/ with FTP and admin login details as well as the website URL so we can review your entire configuration.

    FTP Domain Name (or) IP Address:
    FTP Port:
    FTP User ID:
    FTP Password:

    Website admin login URL:
    Username:
    ​Password:


    Include the link to this post in the ticket for reference and add 'Attn: Forums' in your case subject line.

    Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.



    Leave a comment:


  • blatka
    started a topic Strange gateway error

    Strange gateway error

    Hi. Wondering what this error is - a customer tried to order an item from our WooCommerce store and it failed with this error:

    Click & Pledge payment failed (Transaction ID: ). Reference to undeclared entity 'Prime'. Line 2, position 2285.(2051)

    Thanks
    Bill
    Last edited by blatka; 04-26-2021, 07:47 PM.
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