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Non-existent campaign being pulled into SF

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  • #1

    Non-existent campaign being pulled into SF

    Something highly unusual is going on. I processed two of our WooCommerce sales into SF and noticed that the transactions are showing campaign names that we never created. All the other sales are coming through correctly so I've no idea what is causing the issue. Attached is a document showing the campaign in question as well as the order info for the two transactions that are incorrect. Our company ID is 00D36000000vZDF and I've granted one week's access to C&P Support. Thank you!

    WC problem 03.01.21.docx
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  • #2
    Good day @Jennifer

    The problem was identified and is no longer occurring. To see the current status on the issue: https://forums.clickandpledge.com/fo...g-investigated
    Regards,
    Click & Pledge Support Department

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    • #3
      Thank you. I'll go ahead and make the corrections internally.

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