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  • WooCommerce Click & Pledge Gateway fails to load

    Hello,

    I am developing a WP website, hosted on my local MAC machine with the following config:


    WordPress version 5.4.2
    Current theme: Neve (version 2.7.2)
    Current plugin: WooCommerce Click & Pledge Gateway (version 02.2003310000-WP5.3.2-WC3.9.2)
    PHP version 7.3.5

    I am getting the following error message when trying to configure the Payment Settings with Click&Pledge.

    This plugin failed to load properly and is paused during recovery mode. An error of type E_ERROR was caused in line 1314 of the file /Users/ravneetmarwaha/Local Sites/prcboston14/app/public/wp-content/plugins/woocommerce-click-pledge-gateway/gateway-clickandpledge.php. Error message: SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://resources.connect.clickandpledge.com/wordpress/Auth2.wsdl' : failed to load external entity "https://resources.connect.clickandpledge.com/wordpress/Auth2.wsdl"

    Additionally, I am receiving the following error in the Click&Pledge Connect Plug-in Settings, when I try to add my account to it.
    Warning: SoapClient::SoapClient(): SSL operation failed with code 1. OpenSSL Error messages:error:1416F086:SSL routines:tls_process_server_certificate:certificat e verify failed in /Users/ravneetmarwaha/Local Sites/prcbostontitanium1/

    I am using the LocalWP (https://localwp.com) wordpress development tool that has OpenSSL Version 1.1.1d 10Sep2019.

    Can you please help me figure this out so that I can test and configure the integrations?

    Thanks,
    Ravneet


  • #2
    My apologies, Ravneet,

    There is a key person on our team that we are unable to consult today about your issue. I'm afraid we won't be able to offer you additional input until tomorrow.

    The error still suggests to me that there is some issue in using the self signed certificate. I have shared the video clips from Live Support with the team. A little research online does suggest that similar problems have been experienced with wordpress and php. I will make sure someone gets back to you by tomorrow morning.

    Sincerely, Amanda
    C&P Live Support
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi Ravneet,

      The input I received from our WooCommerce person was that she thinks you need to install the SOAP Library & CURL for API calls. Are you allowing jQuery calls?

      Let me know if that starts pointing you in the right direction.

      ~ Amanda
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment

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