disable e-check option

[sgoodwin]

How can I disable the echeck option??? https://cl.ly/f0398a

[CnP.Support.AM]

That you need to disable in Connect. Launcher > Settings > Accepted Cards

[sgoodwin]

Hm, thanks. I went there but it seems that the payment types are not actually editable from this screen. Any suggestions?

[CnP.Support.AM]

Ah, you may do that through the legacy portal: https://portal.clickandpledge.com/

[sgoodwin]

Thanks for the quick reply. Here's what I did:

https://cl.ly/3bc07b

And here's what I still have on the site:

https://cl.ly/acc186

Even though everything seems correct in the WC CnP settings:

https://cl.ly/5b6d23

Now what should I try?

[CnP.Support.AM]

Good day @sgoodwin

Please submit a support ticket at http://help.clickandpledge.com with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference.

Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.

[CnP.Support.AM]

We see that you have submitted the support ticket but you have only shared the username & password. We need your website login URL (example URL see below) as well as the FTP login details so that we can login and review it.

Example URL: www.yourdomainname.com/wp-admin