WooCommerce C&P Gateway plug-in crashes WordPress website

[Jennifer]

The plug-ins have been installed but not activated.

[CnP.Support.AM]

Good day @Jennifer

We reviewed your instance and noticed that you are at below version for PHP 5.5 and in this case, some functions will not work. It is always best practice to keep your instance up to date.

However, we have updated the code and activated the plugin, it is working now.

Please check and let us know if we can be of any further assistance.

[Jennifer]

Thank you so much!!

[Jennifer]

We have been testing the system out and, while it does process transactions, we are also getting this error message: countGuid in /home2/wfp85619/public_html/oakland/wp-content/plugins/woocommerce-click-pledge-gateway/gateway-clickandpledge.php on line 668. I'm not sure what the issue is but this is line 668 in the plug-in code: $this->AccountGuid = $this->settings['AccountGuid'];.

I am seeing the notification that a newer update of the gateway plug-in is available...could that be causing the error? I'm a little apprehensive about updating anything based on the issues we had with the install so any advice would be appreciated.

[CnP.Support.AM]

Good day @Jennifer

Would you please again submit the FTP and Admin details? The one which you have shared earlier was purged after case resolved.

Please submit a support ticket at http://help.clickandpledge.com with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference. << You may refer to the post 10 in this thread.

[Jennifer]

My apologies for not responding sooner but I never got the e-mail notification that a reply had been posted. I was actually able to get it resolved myself as it was just an update issue. Thank you.