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C&P Plugin messing up WP site

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  • CnP.Support.AM
    replied
    Good day @Jenny

    One of our developers reviewed and found that the cause of the issue is the Custom CSS you have included in your instance which resulting in below error:

    error: Refused to apply style from 'https://warriorcanineconnection.org/?custom-css=1&csblog=1&cscache=6&csrev=20' because its MIME type ('text/ html ') is not a supported stylesheet MIME type, and strict MIME checking is enabled.

    Please review the custom CSS you have added and test the plugin.

    Leave a comment:


  • Jenny
    replied
    Hello,
    Just sent corrected info.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Jenny

    We just reviewed and found that the FTP details are not working. Would you please recheck and share the correct FTP login details so that we can review it?

    Looking forward to hearing back from you.

    Leave a comment:


  • Jenny
    replied
    Hello,
    I've submitted another ticket with the FTP details and a list of the problems.
    3 issues we've noticed when activating the plugin:
    1 - News header on homepage goes from a black header to a large blue header
    2 - Our Partners & Sponsors at the bottom of the home page goes from being centered to left aligned
    3 - The admin page is no longer accessible and instead just shows a white page
    Thank you!

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Jenny

    Would you please share the FTP details as well through Support Ticket so that we can review it?

    Looking forward to hearing back from you.

    Leave a comment:


  • Jenny
    replied
    Hello,
    I'm sorry, it's the News Header on the home page (I'm relaying information). I've attached a before (the black header) and after C&P is active (the large blue header). They are concerned now though that activating the Plugin may cause other issues with the site during giving season. Can I reopen this ticket starting next year?

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Jenny

    One of our developers reviewed your instance and found NO issues as you described upon activating our plugin:

    Click image for larger version

Name:	plugin.jpg
Views:	37
Size:	118.2 KB
ID:	43939

    Leave a comment:


  • Jenny
    replied
    Hello,
    I just submitted the ticket. Thank you

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Jenny

    Please submit a support ticket at http://help.clickandpledge.com with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference.

    Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.

    Leave a comment:


  • Jenny
    started a topic C&P Plugin messing up WP site

    C&P Plugin messing up WP site

    Hello,
    Whenever we activate the C&P Plugin, our admin page turns white and we cannot see anything, headers on our News Updates page are changed and a meta slider we have is messed up. As soon as we deactivate the C&P plugin all the problems are resolved. Please help!
    Thanks,
    Jenny
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