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Additional Fee Opt-In not updating

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  • blatka
    replied
    The gateway is working perfectly, thanks. Just a note that you might want to include this release in your forum post: https://forums.clickandpledge.com/fo...-release-notes

    Thanks!

    Leave a comment:


  • CnP.Support.AM
    replied
    Compatible with the Wordpress 5.0.2 and WooCommerce 3.5.3.

    Leave a comment:


  • blatka
    replied
    Thanks for this. Just to be clear, to which version of WooCommerce is this verified?

    Leave a comment:


  • CnP.Support.AM
    replied
    blatka, We have released the patch today which addressed the above issues: https://wordpress.org/plugins/woocom...ledge-gateway/

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @blatka

    We are working on this case and hopefully will release the patch to address the above issue. Please keep eye on News & Announcements channel to get an update.

    Leave a comment:


  • CnP.Support.AM
    replied
    We are working on this case and will update you shortly.

    Leave a comment:


  • blatka
    replied
    Submitted ticket. Thanks.

    Leave a comment:


  • CnP.Support.AM
    replied
    We will review it once we get the FTP details as requested in your other forum post.

    Leave a comment:


  • blatka
    replied
    Hi. It's working for me on Chrome and Safari now but only when logged in. It does not work on on Safari mac (12.0.1) or Chrome (66.0.3359.181), or OS X (iphone) when logged out.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @blatka

    One of our developers reviewed your instance and found NO issue as you described. It is updating the fee.

    Please see:

    Image1

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    Image2

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    Please check and let us know if you find any issues.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @blatka

    Please submit a support ticket at http://help.clickandpledge.com with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference.

    Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.

    Leave a comment:


  • blatka
    started a topic Additional Fee Opt-In not updating

    Additional Fee Opt-In not updating

    Hi. I enabled the Additional Fee settings in the latest gateway (Release 2.300.003/WP:v4.9.8/WooCommerce:v3.4.5 "Enabled-Opt in" and default option as "Opt-In". But when using the options on the front end, when someone chooses to Opt Out, the fee listed does not go away and the total doesn't update. That's not right, correct? Shouldn't the page reload without the fee? Thx.
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