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Hi. I noticed that I started to get about 2/3 of my woocommerce orders failing again with the previous gateway and WC 3.2.1 with the status: "Unpaid order cancelled – time limit reached. Order status changed from Pending payment to Cancelled." The "inventory hold stock" timeout is set at 60 minutes per this post that you referred to earlier: https://wp.zacgordon.com/2013/04/08/...n-woocommerce/
So I contacted the last three people that had failed orders. Each one said they tried and tried to purchase something, but gave up. While I was waiting on them to get back with me, I saw that your gateway was updated to work with WC 3.2.6, so I updated WC, installed your new gateway, made the code change, and tried to make an order myself. The order failed. I did get a notification to subscribe to my email list (one of my options on our form), but the spinning circle on the gateway spun and spun, and then the page drifted to the top without completing the purchase.
Can you help to solve this?
I'm going to disable C&P and turn PayPal back on until you might have some time to possible check this out. Let me know! Thanks.
So I contacted the last three people that had failed orders. Each one said they tried and tried to purchase something, but gave up. While I was waiting on them to get back with me, I saw that your gateway was updated to work with WC 3.2.6, so I updated WC, installed your new gateway, made the code change, and tried to make an order myself. The order failed. I did get a notification to subscribe to my email list (one of my options on our form), but the spinning circle on the gateway spun and spun, and then the page drifted to the top without completing the purchase.
Can you help to solve this?
I'm going to disable C&P and turn PayPal back on until you might have some time to possible check this out. Let me know! Thanks.
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