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WooCommerce not populating fields on Receipt

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  • CnP.Support.AM
    replied
    Good day @KMartin

    Would you please share the order number and the Connect receipt name so that we can review whats going on?

    Leave a comment:


  • KMartin
    started a topic WooCommerce not populating fields on Receipt

    WooCommerce not populating fields on Receipt

    We have installed the WooCommerce plugin into our WordPress shop. Some of the fields are not integrating into our receipts. Receipts are built in Connect. The fields that are missing are Discount, Convenience Fee, and Total Charged. Transactions processed through the virtual terminal and Swiper1 work correctly, it's just transactions processed through WooCommerce that are not mapping correctly. Please advise.

    Org ID: 00DA00000009ZiZ I have granted 7 day access.
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