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Taxes not being charged for me either

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  • blatka
    replied
    Ok - good to know. I just did a successful test transaction.
    Thanks.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @blatka

    The issue which you are referring to has been already addressed in the version you are at which has been released 4 days back. The order#1609051213554440309 in the question has been processed prior to this release.

    Would you please do a test transaction now and let us know if you find any issues.

    Leave a comment:


  • blatka
    replied
    Hi. I submitted the ticket yesterday. Case # 00010141.
    Thanks

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @blatka

    Please submit a support ticket at http://help.clickandpledge.com with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference.

    Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.

    Leave a comment:


  • blatka
    started a topic Taxes not being charged for me either

    Taxes not being charged for me either

    Hi. I've noticed that state sales tax is being processed by woocommerce and shows up in the order, but it's not making its way to C&P or being charged on the credit card. I see where someone else had this problem but the solution was not posted here. I will open a support ticket with my login info and grant you access to my SF. This is super important with holiday shopping coming up in a few days. Thanks.
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