Site Hanging upon Checkout

[CnP.Support]

Good day!

Our support department has emailed you directly with instructions.

The information needs to be exchanged privately & not in the forum.

Please let us know if we can be of any further assistance.

[[email protected]]

Given that this is a client's account, I will probably have to have them give you permission to access their account. What do they need to do to give you access to their account?

[CnP.Support]

Good day!

We have not heard back from you regarding this case.

If you need help with the upgrade please let us know.

[CnP.Support]

Good day!

Do you want us to upgrade it for you?

We can help you with the upgrade if we have access to your account.

[[email protected]]

Thanks.

Can you provide specific instructions on how to "upgrade my instance"?

Appreciate the help.

-Ronak.

[CnP.Support]

Good day!

I hope you have seen the release notes that was posted last week.

Please upgrade your instance to resolve the issue.

Here is the release note: http://forums.clickandpledge.com/showthread.php?t=2434

Sorry for the delay in the release. Testing it with the changes took a little longer than expected.

[savethewaves]

I also anxiously await an answer

Thanks for the update. I looked in the NEWS forum on the latest release posts but couldn't find anything for this issue in today's release/announcements. Am I missing something or has the solution not been released yet?

Thanks again for addressing this issue.

My site is also hanging on checkout, both in test and live mode. We're looking to launch by April 1st, so I too would love an update.

[[email protected]]

Thanks for the update. I looked in the NEWS forum on the latest release posts but couldn't find anything for this issue in today's release/announcements. Am I missing something or has the solution not been released yet?

Thanks again for addressing this issue.

[CnP.Support]

Good day!

I have an update from our team. The development has finished the update and we are currently testing the implementation.

We are planning the release on Monday March 16, 2015.

Once again sorry for the inconvenience. You may want to subscribe to the NEWS forum to receive instant notification of all updates & releases.

[CnP.Support]

Good day!

We are working on this and hope to have a resolution soon. Sorry for the inconvenience.

The updates that change the entire structure of a program is an interesting concept exercised by many open source platforms.

[savethewaves]

I'm having the exact same issue

C&P Support,
I'm have this issue as well. I've tried turning off all my other plugins, changing themes, etc. I changed payment gateways and the checkout process worked.

Please help.

Thanks.

http://www.savethewaves.org/wordpres...t-us/stw-shop/ - when you click to checkout, the page turns white and hangs.

[CnP.Support]

Good day!

Sorry for the delay. Apparently a lot has changed and our team is working on making all the changes.

Considering the testing our release estimate is the first week of April 2015.

We will keep you updated as to our progress.

[[email protected]]

Thanks.

Any updates yet? Any estimate on how long this is going to take?

[CnP.Support]

Good day!

Thank you for the post- we received your post as it was submitted to GitHub and our developers are working on it.

We will post the update as soon as it is available.

[[email protected]]

Hello C&P Support,

I wanted to make you aware of an issue that a Wordpress develop that I am working with is seeing. Details of the problem are also posted on Github - https://github.com/ClickandPledge/Wo...merce/issues/2

I'm also posting the comment below for you convenience. Look forward to hearing your thoughts.

"I've noticed a new issue with this plugin.WooCommerce is hanging upon checkout. Basically, when this is the active gateway and the site is running an up-to-date version of jQuery, there's an error in the checkout.min.js file which results in this error: "Uncaught TypeError: Cannot read property 'reload' of null." The ajax request never succeeds and the page never reloads.
Auth.net fixed the same issue in their own plugin on the 19th (5 days ago). Here's the changelog:
http://dzv365zjfbd8v.cloudfront.net/.../changelog.txt
I'm hoping that you'll be able to make the corresponding update as well.
One much less important note: the image logos for the credit cards are loading over an insecure connection, which results in an SSL mixed content area."