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ERROR: Credit Card fields not appearing in latest WooCommerce version

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  • ERROR: Credit Card fields not appearing in latest WooCommerce version

    Hello! I'm trying to configure our new online store (moving from Shopp with Click & Pledge) to WooCommerce.

    I'm on the latest WooCommerce version, using the Storefront theme from WooThemes (makers of WooCommerce), and the Click & Pledge payment gateway plugin.

    I don't have SSL on my dev subdomain, but figured I could use test mode. However, when I am on the checkout page, the fields for payment info do not appear. When I submit the order, I get errors indicating that the payment fields were left blank -- meaning they are POSTING with the order but aren't appearing to actually fill out.

    This also happens with WooCommerce, Click & Pledge Payment Gateway, and just the default TwentySixteen Wordpress theme, leading be to believe the Storefront theme is NOT the issue.

    Any ideas? Please feel free to have a look yourself at http://dev.store.wisconsinbikefed.org

  • #2
    Good day!

    Please send your login information to our help desk by creating a support ticket at http://help.clickandpledge.com

    Our team will login and determine the root cause. We ask that you submit the login info to the help desk since this is a public forum and we do not want to expose your information.

    Thanks,
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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