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Checkout page hanging during test

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  • Checkout page hanging during test

    I am working with a test Wordpress site to integrate my client's Click and Pledge account with Woocommerce, but the checkout page is hanging up without even giving an error.

    I am using the Click and Pledge Woocommerce Wordpress Module. I added my test site to the account API information in the Click and Pledge Account settings (sbtestingtwo.wpengine.com). I enabled Click and Pledge and set the payment gateway to test.
    I went to checkout, filled in all required fields. I used 4111111111111111 as the test card number, my name, 154 for the 3-digit code and Oct. 2015 for the expiration date.
    I clicked Place order and the screen is just spinning. It's not going anywhere. (see attached screenshot -- it never changed until I hit "Back")
    I checked for plugin and theme conflicts by doing this on a clean install of Wordpress twenty twelve with just Woocommerce and the Click and Pledge plugin enabled.
    Is it a problem with the test (i.e., should I have a different configuration or test credit card), or is there a bug with the plugin?
    Attached Files

  • #2
    Good Day!

    Would you please create a support ticket with the details listed below:

    Admin:

    Site URL:
    User Name:
    Password:

    FTP:

    Host:
    User Name:
    Password:

    We need to login and review what is going on.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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