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Woocommerce Strange Data on Receipt

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  • Woocommerce Strange Data on Receipt

    When a customer purchased a product today they got this (see attachment) bank of comments and other info on their receipt. I'm assuming that they shouldn't get this in their receipt. Is there something I need to do, or a setting wrong somewhere?

    Thanks,

    Click image for larger version

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  • #2
    Good day!

    The system receipt sends all comments (Q&A) at the bottom of the receipt. The standard report behavior is to include the answers in the receipt.

    Have you considered using the Salesforce Autoresponder if you wish to customize this?
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    • #3
      Ok, I understand that, but the information in the attachment is not comments. The comment section was left blank. The data is some form of code pulled from the product information or perhaps the email template.

      I'd actually gladly get rid of the the receipts altogether, because the woocommerce platform sends great receipts anyway, however, I'm not sure how to just disable receipts for the woocommerce platform and allow the other checkout pages to still get their default receipts. I've considered the Autoresponder, however, this client is not really using the Salesforce Integration, so any donors that give wouldn't receive their receipts potentially for months.

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      • #4
        Good day!

        We are working on an update with a checkbox for not sending the receipt.

        I will let you know by tomorrow when the GibHub has been update.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Good day!

          We have updated GitHub with the latest update.

          https://github.com/ClickandPledge/WordPress-WooCommerce

          It has the feature you requested. The "Do Not Send Receipt" is now an option.

          Please let us know if we can be of any further assistance.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment

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