Announcement

Collapse
No announcement yet.

Shopp payment gateway no longer working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Shopp payment gateway no longer working

    The Shopp payment gateway appears to no longer be functioning properly. After checking out, the user is directed to a confirmation page, then upon confirmation back to the checkout. This results in an infinite loop. The actual transaction appears to happen as it charges the card and it shows up in Click and Pledge.

    I'm using WordPress 3.7.1 with Shopp version 1.2.9.

    I've also verified that I'm using the most recent payment gateway for Click n' Pledge.

  • #2
    Here are the relevant error messages from Shopp

    1. 2013-11-04 23:28:53 - PHP NOTICE: Undefined index: [ClickandPledge.php, line 155]
    2. 2013-11-04 23:28:53 - PHP WARNING: DOMDocument::createElement() [domdocument.createelement]: unterminated entity reference Logic Refresher Class Registration [ClickandPledge.php, line 384]
    3. 2013-11-04 23:28:59 - PHP WARNING: join() [function.join]: Invalid arguments passed [ClickandPledge.php, line 591]
    4. 2013-11-04 23:28:59 - ClickandPledge: Unknown error [ClickandPledge.php, line 117]

    Comment


    • #3
      Here are some additional errors being thrown.

      1. 2013-11-05 00:35:23 - PHP NOTICE: Undefined property: ShoppCart::$contents ShoppErrors->php, ClickandPledge->handler, ClickandPledge->sale, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->sale, call_user_func, ShoppOrder->process, call_user_func_array, do_action, ShoppOrder->purchase, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->submit, call_user_func_array, do_action, ShoppCheckout->process, call_user_func_array, do_action, ShoppOrder->request, call_user_func_array, do_action_ref_array, WP->parse_request, WP->main, wp, require [ClickandPledge.php, line 373]
      2. 2013-11-05 00:35:23 - PHP WARNING: Invalid argument supplied for foreach() ShoppErrors->php, ClickandPledge->handler, ClickandPledge->sale, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->sale, call_user_func, ShoppOrder->process, call_user_func_array, do_action, ShoppOrder->purchase, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->submit, call_user_func_array, do_action, ShoppCheckout->process, call_user_func_array, do_action, ShoppOrder->request, call_user_func_array, do_action_ref_array, WP->parse_request, WP->main, wp, require [ClickandPledge.php, line 373]
      3. 2013-11-05 00:35:23 - PHP NOTICE: Undefined property: OrderTotals::$discount ShoppErrors->php, ClickandPledge->handler, ClickandPledge->sale, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->sale, call_user_func, ShoppOrder->process, call_user_func_array, do_action, ShoppOrder->purchase, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->submit, call_user_func_array, do_action, ShoppCheckout->process, call_user_func_array, do_action, ShoppOrder->request, call_user_func_array, do_action_ref_array, WP->parse_request, WP->main, wp, require [ClickandPledge.php, line 495]
      4. 2013-11-05 00:35:23 - PHP NOTICE: Undefined property: OrderTotals::$tax ShoppErrors->php, ClickandPledge->handler, ClickandPledge->sale, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->sale, call_user_func, ShoppOrder->process, call_user_func_array, do_action, ShoppOrder->purchase, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->submit, call_user_func_array, do_action, ShoppCheckout->process, call_user_func_array, do_action, ShoppOrder->request, call_user_func_array, do_action_ref_array, WP->parse_request, WP->main, wp, require [ClickandPledge.php, line 501]
      5. 2013-11-05 00:35:23 - PHP NOTICE: Undefined property: OrderTotals::$shipping ShoppErrors->php, ClickandPledge->handler, ClickandPledge->sale, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->sale, call_user_func, ShoppOrder->process, call_user_func_array, do_action, ShoppOrder->purchase, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->submit, call_user_func_array, do_action, ShoppCheckout->process, call_user_func_array, do_action, ShoppOrder->request, call_user_func_array, do_action_ref_array, WP->parse_request, WP->main, wp, require [ClickandPledge.php, line 507]
      6. 2013-11-05 00:35:23 - PHP NOTICE: Undefined property: OrderTotals::$total ShoppErrors->php, ClickandPledge->handler, ClickandPledge->sale, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->sale, call_user_func, ShoppOrder->process, call_user_func_array, do_action, ShoppOrder->purchase, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->submit, call_user_func_array, do_action, ShoppCheckout->process, call_user_func_array, do_action, ShoppOrder->request, call_user_func_array, do_action_ref_array, WP->parse_request, WP->main, wp, require [ClickandPledge.php, line 516]
      7. 2013-11-05 00:35:23 - PHP NOTICE: Undefined property: ShoppCart::$discounts ShoppErrors->php, ClickandPledge->handler, ClickandPledge->sale, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->sale, call_user_func, ShoppOrder->process, call_user_func_array, do_action, ShoppOrder->purchase, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->submit, call_user_func_array, do_action, ShoppCheckout->process, call_user_func_array, do_action, ShoppOrder->request, call_user_func_array, do_action_ref_array, WP->parse_request, WP->main, wp, require [ClickandPledge.php, line 520]
      8. 2013-11-05 00:35:23 - PHP WARNING: Invalid argument supplied for foreach() ShoppErrors->php, ClickandPledge->handler, ClickandPledge->sale, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->sale, call_user_func, ShoppOrder->process, call_user_func_array, do_action, ShoppOrder->purchase, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->submit, call_user_func_array, do_action, ShoppCheckout->process, call_user_func_array, do_action, ShoppOrder->request, call_user_func_array, do_action_ref_array, WP->parse_request, WP->main, wp, require [ClickandPledge.php, line 520]
      9. 2013-11-05 00:35:23 - PHP NOTICE: Undefined property: OrderTotals::$discount ShoppErrors->php, ClickandPledge->handler, ClickandPledge->sale, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->sale, call_user_func, ShoppOrder->process, call_user_func_array, do_action, ShoppOrder->purchase, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->submit, call_user_func_array, do_action, ShoppCheckout->process, call_user_func_array, do_action, ShoppOrder->request, call_user_func_array, do_action_ref_array, WP->parse_request, WP->main, wp, require [ClickandPledge.php, line 537]
      10. 2013-11-05 00:35:23 - PHP NOTICE: Undefined property: OrderTotals::$tax ShoppErrors->php, ClickandPledge->handler, ClickandPledge->sale, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->sale, call_user_func, ShoppOrder->process, call_user_func_array, do_action, ShoppOrder->purchase, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->submit, call_user_func_array, do_action, ShoppCheckout->process, call_user_func_array, do_action, ShoppOrder->request, call_user_func_array, do_action_ref_array, WP->parse_request, WP->main, wp, require [ClickandPledge.php, line 543]
      11. 2013-11-05 00:35:24 - PHP WARNING: join() [function.join]: Invalid arguments passed ShoppErrors->php, join, ClickandPledge->handler, ClickandPledge->sale, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->sale, call_user_func, ShoppOrder->process, call_user_func_array, do_action, ShoppOrder->purchase, call_user_func_array, do_action_ref_array, OrderEventMessage->__construct, OrderEvent->add, shopp_add_order_event, ShoppOrder->submit, call_user_func_array, do_action, ShoppCheckout->process, call_user_func_array, do_action, ShoppOrder->request, call_user_func_array, do_action_ref_array, WP->parse_request, WP->main, wp, require [ClickandPledge.php, line 591]
      12. 2013-11-05 00:35:24 - ClickandPledge: The element 'OrderItemList' in namespace 'urn:APISchema.xsd' has incomplete content. List of possible elements expected: 'OrderItem' in namespace 'urn:APISchema.xsd'. [ClickandPledge.php, line 117]

      Comment


      • #4
        Good day!

        We tested the plugin and can't duplicate your issue. Would you please let me know if you have installed the latest version of our app?

        https://github.com/ClickandPledge/wordpress-shopp

        We think you may have the old version of the app installed with the newest release of Shopp!

        If you have the latest version and still have issues please give us access to your site by creating a support ticket at http://help.clickandpledge.com. Please include a link to this thread and user login information so we can review your installation.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Updating to the latest version of the payment gateway seems to have resolved the issue.

          Comment


          • #6
            Great..

            Please let us know if we can be of any further assistance.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

            Working...
            X