Dear PMPro team -
We've had instances recently where a successful transaction on our Wordpress site via PaidMembershipsPro does not create an invoice in the payment history, and does not update the membership level and/or the expiration date. Could you please look into this?
You can check Order No. 28969-201114090437371 as a sample. (We updated the user's level manually on the site.)
Let me know if you need further info!
Our org ID is 00Do0000000I2hr and I've granted access. Let me know if you need the WP credentials again and I can send them privately.
Thanks!
Maggie
We've had instances recently where a successful transaction on our Wordpress site via PaidMembershipsPro does not create an invoice in the payment history, and does not update the membership level and/or the expiration date. Could you please look into this?
You can check Order No. 28969-201114090437371 as a sample. (We updated the user's level manually on the site.)
Let me know if you need further info!
Our org ID is 00Do0000000I2hr and I've granted access. Let me know if you need the WP credentials again and I can send them privately.
Thanks!
Maggie
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