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CnP Transaction hanging in Opencart

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  • CnP Transaction hanging in Opencart

    I am trying to use the C&P Opencart integration and everything seems fine until confirming and sending in the payment. At that point the process simply hangs. I downloaded the latest C&P integration which is supposed to work with OC 1.5.6, which is what I am using. I see that others have had this problem but I found no help from previous discussions. Please help!
    Last edited by matt24; 04-09-2017, 03:49 PM.

  • #2
    Good day Matt,

    Sorry for the inconvenience.

    We need to login to your account and review your settings and installation as well as permissions. Please email support with your FTP access and userid & password and reference this forum post. Support will forward the information to our team to review & resolve.

    We will follow up with support to make sure we get the info.
    Regards,
    Click & Pledge Support Department

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    • #3
      Thanks - I created a ticket and sent that info into support via email a few hours ago. Ticket # is 23483

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      • #4
        Good day @Matt24,


        We reviewed your instance and noticed the following in our test:


        POSThttps://yeshuasharvest.org/cart/index.php?route=payment/cnp/send
        200 OK
        869ms
        jquery-....min.js (line 4)
        ParamsHeadersPostResponseHTMLCookies
        <b>Notice</b>: Use of undefined constant SOAP_1_1 - assumed 'SOAP_1_1' in <b>/home/yeshuash/public_html/cart/catalog/controller/payment/cnp.php</b> on line <b>1097</b><br /> <b>Fatal error</b>: Class 'SoapClient' not found in <b>/home/yeshuash/public_html/cart/catalog/controller/payment/cnp.php</b> on line <b>1098</b><br />


        It seems like your SOAP Client is not running.


        Please take a look at this post: http://stackoverflow.com/questions/1...ient-not-found


        Let us know if this helps.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Yes, installing SOAP fixed it - Thank you!
          May I suggest that you update your docs to specify the requirements like this. It would have certainly saved me a lot of time and headache
          Last edited by matt24; 04-09-2017, 03:44 PM.

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