Announcement

Collapse
No announcement yet.

Gravity Forms integration error: Form configuration error

Collapse
X
 
  • Time
  • Show
Clear All
new posts

  • Gravity Forms integration error: Form configuration error

    Hello, I am running into an error on one of our forms:
    Join us With your support, the Women’s Heart Alliance will be able to continue to raise awareness about the leading killer of women and fight for more gender-specific heart health research. Your support will also help us reach thousands of …


    It reads: Form configuration error, please contact the administrator.

    It looks like the last entry was submitted 01/02/2022 and the integration has been accepting entries successfullly since 2016, but not sure what changed between then and now. I updated Wordpress, Gravity Forms, and the Click and Pledge integration with no luck. I also added recaptcha, and hooked the Click and Pledge account back up under Settings > Click and Pledge. For some reason, it was blank.

    Any help would be much appreciated.

    Running Wordpress 6.1.1 on PHP 7.4
    Gravity Forms Version 2.6.8
    Gravity Forms Click & Pledge Version 4.2109000000-WP5.8.1-GF2.5.10​

  • #2
    Good day @tsmdev

    The version# you shared is not the latest version. Our Latest Version is 4.22110000-WP6.0.3-GF2.6.7

    Please update to the latest version and test it. If you see the error in the latest version then please submit a support ticket at https://support.clickandpledge.com/s/ with FTP and Admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference and add 'Attn: Forums' in your case subject line.

    Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum​


    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X
    😀
    🥰
    🤢
    😎
    😡
    👍
    👎