Announcement

Collapse
No announcement yet.

C&P Gravity Forms plugin error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    Did you edit the plugin on the staging site? did you make other code changes I need to know about? Will updating the plugin overwrite your changes in "my instance"?

    Comment


    • #17
      sgoodwin

      We have edited our plugin at the staging site but have not made any changes to the other code. There will be no issues if you overwrite it. We have fixed it in your instance but we are working on a global release to address this issue.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment


      • #18
        Thank you!

        Comment


        • #19
          New error since your update

          Click image for larger version

Name:	image001.png
Views:	16
Size:	163.4 KB
ID:	64525

          Comment


          • #20
            Good day @sgoodwin

            We did a test transaction with test card#, it was declined and we don't see any error. Are you getting the error on successful transactions?
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #21
              From our form testers:

              I was testing with a real card doing $1 & $2 donations as donation forms don’t accept the test card (I don’t believe they ever did).

              Also, I tested just donations and did not test registrations.

              Yes, the error showed on successful Dana transactions.

              Could not do a successful Membership one as I got the error right out of the gate.

              Comment


              • #22
                Good day @sgoodwin

                Have you tested the form after our last post?

                We have tested the form in Test Mode and it is working fine. We see no errors:

                Click image for larger version

Name:	Test Mode Transaction.jpg
Views:	11
Size:	92.7 KB
ID:	64588
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                Comment

                Working...
                X