Donation information not pushing into salesforce properly

[bschoenfeld]

When people make donations through Gravity Forms, it's not pushing to sales force correctly. It only shows the donation amount and date.
I have no idea how to fix this. Perhaps these screenshots will help.

[CnP.Support.AM]

Good day @bschoenfeld

Would you please grant us login access to your Salesforce instance and share the order number so that we can log in and review it? Also, we see that you are a couple of versions behind, if you allow us we will upgrade your instance with the latest version of our apps.

Looking forward to hearing back from you.

[bschoenfeld]

There was one more image that didnt show up on my post. The donations pop through like this:

[bschoenfeld]

Here you go

[bschoenfeld]

Anyways- how should I send you our login info?

[CnP.Support.AM]

Good day @bschoenfeld

We want to review your Salesforce instance first to see how the data is posted to your instance and then if needed we will let you know to share the details of GF.

Please share the order number as well as the OrgID and grant us login access so that we can review it.

How to grant access: https://support.clickandpledge.com/s...Login%20Access

How to get Organization ID: https://support.clickandpledge.com/s...rce%20Org%20ID