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Error message: Click & Pledge is enabled, but the force SSL option is disabled

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  • Error message: Click & Pledge is enabled, but the force SSL option is disabled

    My client is seeing this error in their WordPress backend:

    "Click & Pledge is enabled, but the force SSL option is disabled; your checkout is not secure! Please enable SSL and ensure your server has a valid SSL certificate - Click & Pledge will only work in test mode."

    Yet checkouts are working fine and the site does use https. They use both WordPress and WooCommerce plugins and upgrade them regularly. Any idea on what might be causing this error?

  • #2
    Good day @snesson

    We have tested in our test environment don't find any issues. However, if you please submit a support ticket at https://support.clickandpledge.com/s/ with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference and add 'Attn: Forums' in your case subject line.

    Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.
    Regards,
    Click & Pledge Support Department

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    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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