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Mandatory Update - Gravity Forms

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  • Mandatory Update - Gravity Forms

    We are seeking assistance with the mandatory update for gravity forms. Are there any other updates that our organization needs?
    I appreciate your help.
    Thank you,
    Danielle

  • #2
    Good day @[email protected]

    Here are the release notes which includes the update links as well as KB article on how to add the Recaptcha to the forms: https://forums.clickandpledge.com/fo...aptcha-mandate

    Please review and let us know if you have any questions.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Yes, I read the release notes, but I don't know what to do once I download the information. We used to request help and you would login and do the updates. Did your service model change?
      I'm also not totally sure that I got the email notifying me that there was a notice in this forum so I obviously replied a lot later than I intended.

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      • #4
        Good day @[email protected]

        Nothing has changed in our service model. We always love to help our clients so that without obstacles they can start raising funds for their organization. If you would like us to help with you with the update and Recaptcha, please submit a support ticket at https://support.clickandpledge.com/s/ with FTP and admin login details as well as the website URL so we can update your instance. Include the link to this post in the ticket for reference and add 'Attn: Forums' in your case subject line.

        Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Thank you- once I realized this was a better suited question for our website provider I sent the request his way. Thank you for your help!

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