No announcement yet.

Error with ACH payments in Gravity Forms

  • Filter
  • Time
  • Show
Clear All
new posts

  • Error with ACH payments in Gravity Forms

    I'm having an error with Gravity Forms and eCheck/ACH payments. The issue is that the ACH error states that eCheck isn't enabled on the account, however it clearly is both in the Gravity Forms settings as well as in Connect.
    Click image for larger version

Name:	ach_error_2.jpg
Views:	118
Size:	116.3 KB
ID:	54076Click image for larger version

Name:	ach_error.jpg
Views:	94
Size:	88.9 KB
ID:	54077

    eChecks is setup just like the Manual lays out where the echeck section when a radio button of echeck is selected.


  • #2
    Good day @esowers

    Would you please share the web login details so that we can review it?

    Please share the requested information by submitting a support ticket. Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars:
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday:
    Are you on Salesforce? Join us at the Power of Us Hub: