Hello,
I was re-directed here from Case 81421. I'm trying to help Write Around Portland solve an issue with using SKUs to assign Opportunity Record Types. We have it set so that if the SKU starts with a0o it should be set as a "Workshop Fee" Opportunity. Instead it comes in as a Donation.
The Gravity Form in question has a hidden field with the label {SKU}{FIELDID=8}{OPTION=a0o0a00000AMGga} and a0o0a00000AMGga as the default value.
It seems to be set up as it should be so there must be something we're missing. Please let me know if any other details would be helpful. Thanks!
I was re-directed here from Case 81421. I'm trying to help Write Around Portland solve an issue with using SKUs to assign Opportunity Record Types. We have it set so that if the SKU starts with a0o it should be set as a "Workshop Fee" Opportunity. Instead it comes in as a Donation.
The Gravity Form in question has a hidden field with the label {SKU}{FIELDID=8}{OPTION=a0o0a00000AMGga} and a0o0a00000AMGga as the default value.
It seems to be set up as it should be so there must be something we're missing. Please let me know if any other details would be helpful. Thanks!
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