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Error processing card transaction: Declined (general)

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  • Error processing card transaction: Declined (general)

    I am getting this error from my WP gravity forms/Click & Pledge integration. The logging says I am failing validation and Gravity Forms says that this is a message I am getting back from the Card Processor. I need to understand how I can find the reason for the decline in my C&P reports. I don't see these transactions listed under reports.

    The form was working in the past.

  • #2
    Good day @dw3tz3l@gmail.com

    Please submit a support ticket at http://help.clickandpledge.com with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference.

    Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.
    Regards,
    Click & Pledge Support Department

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