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Adding option to pay processing fee in Gravity Form

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  • Adding option to pay processing fee in Gravity Form

    I know this is an option in the C&P form builder, but is there a way to incorporate it into the Gravity Form? Was unable to find info on this in the manual.

    Would love to use the C&P custom form for this reason, but am unable to given the mobile responsiveness limitations with scrolling.

  • #2
    Good day kkosak

    Currently this is not an option that is available in GF. With 3rd party integrations we are limited to what is available at the core.

    Please let us know if we can be of more assistance.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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    • #3
      Where can we see the amount for the processing fees being taken out on the backend?

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      • #4
        kkosak

        The processing fee will be deducted based on the lump sum of all transactions at the rate as set up for your account, which is 3.75% + $0.35/transaction.

        The fees are deducted by the gateway and not reflected in our reports.
        Regards,
        Click & Pledge Support Department

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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        • #5
          @CnP.SupportIs there nowhere to view the monthly deduction outside of manually calculating or comparing platform totals with our bank account?

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          • #6
            kkosak

            No since any calculation on our part may be inaccurate given credits and voids.

            You may contact our support team at http://help.clickandpledge.com and request access to Transaction Central (TC). TC is the Transfirst's gateway portal that shows you more details about each transaction.

            Please note that if you choose to login to their site, once it has been set up, you should not set up a recurring, issue credit, or do anything with a transaction. You may use this for just reviewing transactions and settlements.

            Hope that helps.
            Regards,
            Click & Pledge Support Department

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

            Comment

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