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Click and Pledge plugin v 2.0.8 and Gravity Forms v. 1.9.6 - first and last names

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  • Click and Pledge plugin v 2.0.8 and Gravity Forms v. 1.9.6 - first and last names

    Does anyone know if the newer version (1.9.6) of Gravity Forms works with v. 2.0.8 of Gravity Forms Click and Pledge plugin?

    I am new to this integration and cannot get it to work.

    First, the credit card area on gravity forms only leaves the possibility of entering the cardholders name, but click and pledge plugin gives me the error of 'needing first and last name'. So, I added separate first and last name fields. That removed that error (however users now have to enter their first and last name BEFORE the credit card info area -- and then add their cardholders name also in the credit card area).

    But, now I have an error that the transaction was just declined.

    I have no idea where to go from there.

    Am I missing something with the names or are these versions not compatible?

  • #2
    Hello, I am definitely a newcomer. I had the form on 'test' but didn't use the 'test' credit card number.

    But, I still am perplexed on the first name, last name that CandP requires, and the 'Credit Card Holder Name' that is the default (all in one field) that Gravity Forms has.

    How do I handle that?

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    • #3
      Good day!

      Please submit a ticket to our help desk (http://help.clickandpledge.com) with the following information:

      Admin Details:
      Site URL:
      User Name:
      Password:


      FTP Details:
      Host:
      User Name:
      Password:

      One of our developers will login and review your installation and resolve the issue you are having.

      We don't ask for this information in the forum as this is a public forum. Please allow 24 business hours for a review.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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