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  • Installation of Click & Pledge plugin

    I'm attempting to install the Click & Pledge plugin for Gravity forms on my WordPress site.

    I got to this step in the manual and ran into a problem:
    • "Copy ‘gravityforms/js.php’ file into: <your host root>\wp-content\plugins\ gravityforms – (It will replace the ‘js.php’ file - you may want to create a copy of js.php before replacing it)"


    I didn't see a way to copy the file to that location, so instead I opened the gravityforms-cnp php script, and copied and pasted the code into the js.php file (replacing everything that was in that file.)

    The Gravity Forms Click & Pledge plugin showed up in my plugins list, but when I tried to activate it, I got this message:

    Fatal error: require(): Failed opening required '/home3/bicyclh2/public_html/wp-content/plugins/gravityforms/class.GFCnpPlugin.php' (include_path='.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear') in /home3/bicyclh2/public_html/wp-content/plugins/gravityforms/js.php on line 63

    Can anyone help me figure out what I'm doing wrong? Thanks!

  • #2
    Good day!

    Please email us your ftp information so we can login and figure out what is wrong with the installation.

    I am sure we can fix it for you.

    Please post here when the information has been sent to our support. Please login a case to http://help.clickandpledge.com referencing this post.

    Do not post your information here as this is a public forum.

    Looking forward to your email.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Information sent. Thanks!

      Comment


      • #4
        Good day!

        Is this issue related to this post: http://forums.clickandpledge.com/showthread.php?t=2070
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Information sent.

          Comment


          • #6
            Good day!

            Sorry but the information we have received is not complete.

            We need the following- Please make sure to change the information upon completion of our review.

            FTP:
            Host:
            User Name:
            Password:
            Admin:
            User Name:
            Password:

            We need to login and make sure all works once we have made changes to the core.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

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