Trouble with Auto Responders

[joemoran]

Reposting this here as requested by forum moderators.

There doesn't seem to be a way to map Campaign Name in Custom Questions. Can you please advise? Is there a better way to do this through Gravity Forms?

[CnP.Support]

Good day!

With SKU you may easily map Primary Campaign Source in the C&P Settings. Have you tried that?

C&P Settings > Opportunity

[joemoran]

The problem is we use SKUs for other purposes. Also, this example seems to point to Campaign ID rather than Campaign Name anyway. Won't that lead to the same problem?

[CnP.Support]

Good day!

Please give us till tomorrow (Monday) to discuss with the developer handling this integration. Will get back to you.

[CnP.Support]

Good day!

Currently Campaign is not part of the GF fields. One solution is to create a hidden custom question and send it as part of the transaction. In the Autoresponder use the Custom Question as the sender condition so this way you may use whatever you want for the custom question and AR will send it based on the answer.

We have added this request to the future updates of GF integration.

[joemoran]

That worked. Thanks!