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Fatal error: SOAP-ERROR: Parsing WSDL

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  • #31
    Good day @meconnect

    We have tried with the checkout page as well as Membership, neither is working. Would you please check again and let us know so that we proceed to test it? We only see "Apply" button which redirects to the same page.

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #32
      Hello @CnP.Support.AM

      It seems to be an issue with a checkout page, so I disabled that page for now as it is not needed to test payment. Can you try again and let me know? I was able to go to the checkout screen on my end. Thanks!

      Comment


      • #33
        Good day @meconnect

        We reviewed and found NO issues. We have processed some test transactions in your instance from last couple days but unable to replicate the issue.

        Please test it and if you see the issue, we recommend you to contact your Server Administrator because we found NO issues with the C&P configuration and this issue never reported by any other clients.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #34
          Hello @CnP.Support.AM

          Thanks for reviewing our issue. I was able to process a transaction successfully over the weekend as well. However, the error is back again when I tried today. Can you try on your end one more time? Maybe the error will show up for you as well...

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          • #35
            Hello @CnP.Support.AM

            We are still having issues on our end. I got in contact with our server admin and they were getting the same error message. They tried changing the PHP version of the site, emptying the cache and etc, however the issue persisted. They also tried several suggested fixes found here but with no luck:

            http://stackoverflow.com/questions/1...-load-from-url

            Finally, they provided some CURL test results from the CURL request, would you like me to pass those on? If there is anything else they should try server side, let us know.

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            • #36
              Good day @meconnect

              Would you please share the test URL's so that we can review it?
              Regards,
              Click & Pledge Support Department

              On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

              Join us @ the educational webinars: https://clickandpledge.com/webinars/
              Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
              Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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              • #37
                Hello @CnP.Support.AM

                Here is what our server admin sent us after running a transaction:
                Last edited by meconnect; 04-07-2017, 02:20 PM.

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                • #38
                  Hello @CnP.Support.AM

                  I did a fresh install of a new Drupal Commerce instance on our server, and that one worked out of the box. It seems as though there may be some incompatibilites with another Drupal module or setting. I will try disable all modules and see if that helps. I'm still not sure how some of the transactions went through. Thanks.

                  Comment


                  • #39
                    Hello @CnP.Support.AM

                    I was finally able to track down the culprit to the "remote stream wrapper" module. Disabling the module removed the error messages. Here is the issue thread: https://www.drupal.org/node/1986026

                    Looks like there is a patch for the module (haven't test it yet) as well as another suggestion on how to fix using CURL. Thanks!

                    Comment


                    • #40
                      Good day @meconnect

                      Great to hear that you have resolved the mystery. Thanks for updating us. Please check by updating with the patch and let us know what you find out.
                      Regards,
                      Click & Pledge Support Department

                      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                      Join us @ the educational webinars: https://clickandpledge.com/webinars/
                      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                      Comment


                      • #41
                        Hello @CnP.Support.AM

                        The patch in comment #3 helped solve our issue with the remote stream wrapper and c&p commerce module: https://www.drupal.org/node/1986026#comment-7622393

                        Thanks!

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