Fatal error: SOAP-ERROR: Parsing WSDL

[meconnect]

We are trying to integrate Drupal Commerce with Click and Pledge as a payment processor. We have downloaded the Click & Pledge integration module and followed the setup instructions found here: http://manual.clickandpledge.com/Sho...lCommerce.html

All credentials are correctly input and I have added "localhost" as the allowed URL. We are getting the following message when running a test transaction on a local test environment:

Fatal error: SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://paas.cloud.clickandpledge.co...rvice.svc?wsdl' : failed to load external entity "https://paas.cloud.clickandpledge.co...rvice.svc?wsdl" in ...\sites\all\modules\commerce_cnp\commerce_cnp.mo dule on line 2041

I'm not sure what is going on. Is the allowed URL value we used correct? I appreciate you taking a look at our issue. Thanks!

[CnP.Support]

Good day meconnect

We have received your post and will be reviewing it shortly.

You have posted this message multiple times. Please note that as a new user to the forum your reputation is still under review and all your messages will be moderated prior to be posted. The system alerts you after each post that the message has been sent to the moderator for review.

Once you have 4-5 approved messages, the system will automatically post your messages in real-time. Until then please be aware that your messages will not post until reviewed.

Thank you for joining the forum and we look forward to your engagement.

[meconnect]

Thanks for taking a look at our issue CnP.Support!

My apologies for the multiple posts. I never received the alert regarding the initial post being sent for review, hence my re-submission.

Thanks again!

[CnP.Support.AM]

Good day @meconnect

Please submit a support ticket at http://help.clickandpledge.com with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference.

Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.

[meconnect]

Hi CnP.Support.AM

Our site is currently running on a local testing environment and we do not have a a live website that I could give access to. I was hoping to resolve the issue before moving to our live server. If that is the only way, I will send login details as soon as they are available.

[CnP.Support.AM]

Good day @meconnect

May I ask you check the SOAP settings in your local server? It must be enabled.

[meconnect]

Hi @CnP.Support.AM

We do have the SOAP extension enabled. Here are the settings via phpinfo:

Soap Client enabled
Soap Server enabled

soap.wsdl_cache 1
soap.wsdl_cache_dir wamp/tmp
soap.wsdl_cache_enabled 1
soap.wsdl_cache_limit 5
soap.wsdl_cache_ttl 86400

[CnP.Support.AM]

Good day @meconnect

In order to debug the issue, we have to review your instance. Please submit a support ticket with FTP and admin login details as well as the website URL when it available so that we can review your entire configuration. Do not post the requested information in this forum as this is a public forum.

Please let us know when you have submitted the ticket.

[meconnect]

Thanks CnP.Support.AM

We have finally migrated the site to a live server and have submitted a support ticket with requested credentials. Thanks again!

[CnP.Support.AM]

Good day @meconnect

We reviewed your instance and noticed that there is NO files in the folder:



Would you please review and also please confirm that the SOAP settings has been enabled in your server?

We tried to test but unable to add item to cart using this URL http://meconnect.us/node/2389

[meconnect]

Hello CnP.Support.AM

I updated the access for that FTP account, you should be able to see our instance now.

I confirmed with our host that SOAP settings are enabled: http://prnt.sc/ddmwz0

Thanks!

[CnP.Support.AM]

Good day @meconnect

We are now able to see the files. However, would you please share the website URL where we can login? Also, we unable to add the item to the cart, when we click the above URL we see the below:

[meconnect]

Hello @CnP.Support.AM

I have submitted a support ticket on 11/29 with requested credentials for login to back-end. Let me know if you need me to resubmit. Is it possible to send over PM? Thanks!

[CnP.Support]

Good day meconnect

Thank you for providing access but we still have a problem. We do not have FULL access and only have view access. Given the VIEW ONLY access level we cannot resolve your issue.

Please let us know when we have full access so we can proceed.

[meconnect]

Hello @CnP.Support.AM
Permissions have been updated, you should have FULL access with the back-end account provided. Thanks again!