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Payment Processor for CiviCRM/WP not working

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  • Payment Processor for CiviCRM/WP not working

    Hi, I am using WP 4.5.3 and CiviCRM 4.7.9 and CnP Payment Processor Extension ver 3.2.1 The CnP payment processor extension is not working even though it shows up as enabled in the CiviCRM Extension table. Can you please check it? I can send login and FTP info separately. Thanks in advance.
    Last edited by Neely; 08-09-2016, 10:45 AM. Reason: Inclusion of CnP Payment Processor Extension

  • #2
    Good day @Neely,

    The new CiviCRM has made a lot of changes to the system and we are currently working on compatibility. They simply made the entire application break since they deprecated a lot of objects and fields. Amazing how much change an app makes without any regards for backward compatibility.

    We are working on this and will update you once completed. Sorry for the inconvenience.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    • #3
      Okay. Thank you for the update.

      Neely

      Comment


      • #4
        I am checking to see if there is any update on an updated CiviCRM - WP CnP Payment Processor Extension. Thanks!
        Neely

        Comment


        • #5
          Good day @Neely

          We do apologize for the delay in response. The good news is we are ready with the update and hopefully by end of this week we are going to release it. Please hold on for a while and it is on the way.

          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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          • #6
            Great news! Thank you!
            Neely

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            • #7
              Hi CnP Support,

              Any update on the Wordpress-CiviCRM CnP Payment Processor extension?

              Thanks,
              Neely

              Comment


              • #8
                Good day @Neely

                Sorry but the release has been postponed to the next Week. We are working on the Receipt sending based on Connect Campaign alias, which means we can send the receipts through Connect. Receipts in the Connect are fully customizable and can create multiple receipts and send them based on the Campaign.

                We are working hard to make the release in the next Week. Please keep an eye on the release channel.
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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                • #9
                  Okay, thanks for the update. This sounds like an exciting release!

                  Neely

                  Comment


                  • #10
                    Hi CnP Support, I'm just checking in on the progress of the CiviCRM WP Click and Pledge Payment Processor extension. Is it close to being ready?

                    Comment


                    • #11
                      Good day @Neely

                      It is ready and hopefully going to release in this week. Sorry for the delay.
                      Regards,
                      Click & Pledge Support Department

                      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                      Join us @ the educational webinars: https://clickandpledge.com/webinars/
                      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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                      • #12
                        Yes! This is great news. Thanks and I understand delays, which are worth it when you want to ensure the quality of your product.

                        This is greatly appreciated!
                        Neely

                        Comment


                        • #13
                          Good day @Neely

                          A update has been released for compatibility with the new CiviCRM - WP 4.7.14.

                          Here is the release note: https://forums.clickandpledge.com/fo...patible-4-7-14

                          Let us know if we can be of any further assistance.
                          Regards,
                          Click & Pledge Support Department

                          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                          Join us @ the educational webinars: https://clickandpledge.com/webinars/
                          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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                          • #14
                            Great! Thank you for the update! I will try it out shortly.

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