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  • Error with Payment Processing

    I am working with a client's web designer to set up C&P as the donation processor on their Drupal website. In trying to test the integration, I am seeing the following error -
    Payment Processor Error message
    9099: Error: [2052:The 'urn:APISchema.xsd:BillingFirstName' element is invalid - The value '' is invalid according to its datatype 'NormalizedString' - The actual length is less than the MinLength value.]
    Click image for larger version

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    Just FYI, the system works fine with a Dummy Payment Processor.

    Please help ASAP!

    Thanks,
    Ronak.

  • #2
    Good Day @Ronak

    Our developers need to review your instance to identify and fix the issue. Would you please raise a support ticket with the following information:

    Admin Details:

    Site URL:
    User Name:
    Password:

    FTP Details:

    Host:
    User Name:
    Password:

    Support Email is: [email protected]

    Looking forward to hearing back from you.
    Thanks,
    Support Team | Click & Pledge


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