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Double The Donation 360MatchPro stopped syncing

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  • Double The Donation 360MatchPro stopped syncing

    The service has been working properly for a couple of years but stopped syncing a few months ago. Support from DTD isn't much help. Can you please check to see if my account is setup properly? Our account number: 29220 Archangel Ancient Tree Archive. Thanks.

  • #2
    Good day @blatka

    We reviewed and the integration seems to be good in CONNECT. Not syncing at DTD? Have you enabled the DTD in CONNECT > Campaign Details > Third Party?

    You can also review DTD help article: https://support.clickandpledge.com/s...e_the_Donation
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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