No announcement yet.

SMSgiving not sending response messages

  • Filter
  • Time
  • Show
Clear All
new posts

  • SMSgiving not sending response messages


    I followed all the steps in the tutorial for setting up SMSgiving and when I tested the feature (by texting our code to the number), I did not receive a message in response. I checked Twilio and our number did receive the test messages, but no messages were sent in response. I have set up both a Matching Message and a No Match Message.

    Is there something I can do to fix this?

  • #2
    Good day @lapenaculturalcenter

    We reviewed your account and found NO issues. We have scanned the QR code from Matching Messages and sent a message with 44 as you defined in settings and we received the links.

    Click image for larger version

Name:	SMS Giving.jpg
Views:	57
Size:	48.3 KB
ID:	47061

    Please test it again and let us know if you find any issues.
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars:
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday:
    Are you on Salesforce? Join us at the Power of Us Hub: